Customer Testimonials

Jon is a great advisor. He is thorough in providing info and care for my vehicle.

Got in and out smoothly as always and my car was ready way ahead of the promised time.

Wonderful customer service. Dawn and Doug were a pleasure to work with. 10/10 experience! Made shopping for a car as easy and simple as it gets!

BMW of Smithtown saved the day I woke up to 2 flat tires on the morning of taking my Grandchildren to see Disney on Ice I panicked I was ready to cancel. I called BMW and spoke to Teresa l explained the situation and Without hesitation She was able to get me a loaner and Everything worked out. Everybody at BMW Are very Friendly and Helpful From The guys that take the keys from your car when you pull up. To the girls at the front desk. And to my advisor Jackie. Once again, thank you, b m w smithtown for ...

Competition BMW and especially Nina were absolutely incredible. Navigating what became some complicated logistics they went the extra mile, in fact, much more than an extra mile meeting me at a different establishment to return a rental vehicle and complete the paperwork. I strongly recommend Nina and competition BMW!

Great communication and hospitality

Quick easy and fair !

If you want an amazing car buying experience with the most pleasant and attentive sales and finance people then Competition BMW of Smithtown is your place John was outstanding I kept him there late,,, well past closing and he never missed a beat. He kept me informed of my vehicles location through the transportation process (from dock to dealership). The entire transaction from the first handshake was top tier service with a smile. I will be back for my next BMW and John will be the salesman. I look forward to buying from you again. Outstanding job John O !!!! Helga ...

I went into Competition BMW looking for a car for my daughter as a present. This vehicle had to meet specific requirements as she is a new driver. I met with Maggie Chu who went above and beyond working with me and exceeded all my expectations. Maggie thought of things I hadn’t thought of and told me no to vehicles because they didn’t have certain safety features. Maggie helped me find the perfect car, set up a surprise for my daughter, and even came in to make sure that everything was perfect for the delivery while on her ...

Arthur was great thru the whole sales experience, and Adam did a great job on the financing.

Excellent service by Jonathan Pizzo!

Quick and efficient service. Video of details a modern touch.

Prompt, professional and courteous service!

Tyler was the ultimate professional in every aspect of the deal. He didn’t give any false hope as to when the car would be delivered. He spent alot of time inside the car thoroughly explaining all of the features. He said that he would be happy to help at any point moving forward. Doug was also very professional when going over the finance details.

Mo Sultan and his associate Maggie were very helpful and accommodating. They made the entire experience very smooth and are highly recommended! Will definitely buy again!

Really warm profational staff

Dawn was amazing throughout the whole car purchasing process. I had custom ordered the vehicle and she had updated me along the process excellently and the communication was great. Everyone at the dealership was lovely and a pressure to work with. Will definitely be ordering more cars from Dawn soon.

Perfect experience, made me feel like I was wanted and greeted me , took my car and made sure I was safe , they found a bolt missing in the driver side wheel and told me he added it back in and gave me a peace of mind , appreciate it so much

Excellent experience.

My service advisor was wonderful and extremely pleasant. I appreciate the attention Ken gave to my needs . The reception desk was also super friendly and kind.

Perfect experience. Anna J was super sweet and went the extra mile. She did amazing getting my car ordered and somehow a quick delivery too. She accommodated my schedule by coming in on her day off, to make it easier for me. I was also late for my appointment, unfortunately keeping her waiting. She was totally understanding and wasn’t mad at all. I dealt with Adam in finance who was extremely friendly and knowledgeable. Anna and Adam worked quickly and made it an easy quick process. Anna also made sure my safety features were activated, and I was familiar ...

I had my BMWs serviced at Competiton BMW for over 10 years. My service advisor Jackie is very knowledgeable and doesn’t try to sell me services that I don’t really need. She really help in looking at the best price path, i.e. which coupons or special will give me the best price.

I was thrilled with Dawn Cohen ! She was knowledgeable and so professional. Not pushy at all and just made me feel extremely comfortable! This was my first time purchase a BMW and I would recommend her to anyone !

A seamless and wonderful experience. Ariel, my salesman was the consummate professional. Articulate, bright patient are few of the ways I would describe. Thank you Competition. You have a client for life!

Excellent experience, for a change. Only had to wait a few minutes for my appointment, the work was done promptly, with courtesy, and the person who cleaned and washed my car deserves special mention, because I found it looking newer than new. Bravo!

Great service and wonderful staff. Very satisfied.

All the people, managers and technicians are all professional, provide very useful information and advices. I am very glad to get my car serviced here. Thank you !

Excellent service as usual.

Excellent service and detailed information.

Excellent experience.

Perfect transaction. Dawn and Helga were extremely helpful and professional . 👏

John was great. I appreciate his effort on my behalf.

Had an absolute great experience dealing with Competition BMW of Smithtown. Needed to get my car serviced, and one other thing that required me to get a loaner car. Everything was so quick and easy. I got .y car back in a timely manner. And dealing with John was an absolute pleasure, he was professional, and kept me up to date with what was going on with my car. 10/10 recommend using these guys!

Top notch service! My Service Advisor, Greg Box is the best!

I had an amazing Monday starting from the front desk to sales expert person Joseph to everyone after that !!! Keep up the outstanding customer service. You have one happy customer.

This is by far the best car dealership that we have been too. Mo & Theresa were amazing to work with. Highly recommend that you go here for your next car.

Jonathan Pizzo helped us today and He was very kind and explained everything to us clearly and precisely.

Great customer service.

Jackie and team did a great job accomdating my unexpected vist this morning prompted by my flat tire (ok, almost flat as I have RFTs). Not only did they squeeze me in, they offered and were able to do my planned maintenance saving me an additional trip later this month. Very appreciative of their flexibility and great customer service!

Very professional, pleasant and speedy service.

Honestly hands down, the best. Smoothest process from start to finish. Can’t wait to stay with the BMW family.

Great service dept

I had a great experience. Everything was completed in a timely manner.

Juan Ohare was an excellent sales person who took his time with us and was very knowledgeable! I would highly recommend him to anyone looking for a BMW!

John is my most favorite client service rep.!! Super nice, knowledgeable, upfront and a guy you just want to hang with!!

The best experience I have ever had. Moe and Helga are so responsive and helpful.

I just bought a new BMW i4 EV. Did the whole thing on the phone. Picked out the options and ordered the car. It came in exactly when predicted. The salesman Mueed Khan was very helpful and stayed in touch through the whole process. The delivery went smoothly and Mueed took the time to really go over the car. I was overall very pleased. I would recommend Competition BMW and would return for another car.

Good service. They made everything simple and easy.

I have been purchasing and servicing cars from BMW of Smithtown for 18 years and the service area continues to improve each time I return. Starting from the drive-up area to the reception right through the service advisor everything was handled seamlessly, including sparkling loaner cars. They have been my best service experience of all brands I have driven!

Purchased my vehicle from this dealership and service the vehicle there as well. They really are a great group of people and have become like family to us. They are organized, responsive, knowledgeable and very compassionate. If you are looking for a BMW that includes a family as a bonus then this is your place. Thank you to John.O, Jackie.R & Helga.C. for your excellent service!

A smooth and easy buying experience. Johnathan did a very good job communicating all the steps from ordering to delivery. Highly recommend Competition BMW!

Great day, and wonderful service.

Always a great experience with this service department. Jonathan Pizzo is my advisor and has been for a while now. He is always pleasant and takes time to explain everything to me and gives me many options on what is needed. I never feel pressured or like I am being upsold when there are requirements for my vehicles. Highly recommend.

Beautiful vehicles, class A establishment and top shelf sales associates particularly Nina. I look forward to many years in the BMW family. Not sure what took me so long.

Thank you John for all your help

John is always so helpful!

Service advisor Greg box is outstanding and a credit to your business

Aisha is the person you need to see hands down and Adam is a champ

Jonathan and Arthur were very helpful and explained the services and options clearly. Excellent customer service. Thank you

Always friendly! They all go above and beyond with customer service.

My husband and I had a great experience here and Aisha helped us narrow our search and then get a great deal on the car we loved! As soon as we first step foot in this dealership we felt well taken care of. We would love to buy from them again.

Everything always ahead of schedule. Very thorough and never feel under serviced.

My service advisor Jackie Ruggerio was informed, capable and friendly; she is an outstanding employee who makes an excellent impression for Competition BMW.

No issues!

unbelievable customer service I could not ask for anything more thank you guys so much !!!

Great service!

Fantastic service and exceptional white glove handling.

Awesome service. From the initial call scheduling an appointment to the service manager to the actual service that was performed. While waiting I was emailed a video from the mechanic. He pointed out items under the car he inspected. This is why I go back.