Customer Testimonials

Really good location , doing a really good job

Excellent communication, stellar customer service. They go above and beyond for their customers!! Will be coming back for another CPO vehicle at some point in the near future.

Excellent service thank you!!

I am very satisfied with the vehicle service

Polite, professional, and fast.

All good

Customer service is good People are friendly

Good service!

Jon in service was exceptional. He understood the situation with my warning lights and explained the problem and the fix for it. Great to work with.

Jonathan was a lot of help, answered all my questions and cooperated with care making it a pleasant experience.

Very helpful. Johnathan guided me through the whole process. Very knowledgeable.

Always very professional!

Excellent service

Had an appointment Saturday morning. Jonathan was my service advisor. He explained what was going to be done for my cars service and had my car back to me in a timely fashion. Got my car back faster than I was told it would take to be serviced. Thanks for your help and assistance!!

Great experience and service. Dawn, Vincent and Moe are the best

Competition BMW of Smithtown has provided the highest level of care and comfort. From the moment I scheduled the appointment for service, the professionalism was impeccable. Jonathan P. was an incredible representative that was knowledgeable of the system. He also treated me like a person and not just a number. I would highly recommend servicing your car with the dealership.

My experience was fabulous. Very impressed with my service advisor Jonathan Pizzo, from competition BMW in Smithtown . I was extremely satisfied with service, professionalism and kindness. No complaints!

Jonathan, is a great service advisor. He explains everything clearly and had my car back the same day !

Great service great staff

I had basic maintenance and upkeep of my BMW. It was easy to make an appointment. Service advisor was pleasant and informative. I waited for my Service to be completed in the lounge. It didn't take long and I was comfortable in the lounge.

Took my BMW 530i here and they did a great job in minimum time. Very appreciative 🙏🏾

Greg was great, very helpful and communicative through entire process.

Nina and Helga were professional and friendly. Great to work with. Have gained me as a future customer

Advisor was great, dealership is clean. Car was in for an airbag recall. Shuttle service was good. Piece of trim by airbag is loose and not put back correctly. I need to fix myself.

Fantastic (as always). Manager Mo and sales rep John O. were very helpful, attentive, and catered to our needs (and wants). John O. went over the minutest details about the car. He went out of his way, was patient with us. I give him 5 *’s. Would recommend this dealership; have been a loyal customer.

Great place , excellent service representatives.

Last week I ordered my customized M3 and customer advisor Aisha Sajjad did an excellent job. She guided me in all my doubts, she was very sincere in explaining the waiting process and she was able to work me an excellent deal. Aisha Sajjad's service is on another level. I am from Tennessee and thanks to your good work I decided to buy the vehicle with Competition BMW! I recommend this dealership 100% the service is excellent!

Friendly staff overall. Look forward to doing business woth them in the future.

Competition BMW was very helpful with the service of my vehicle. I came in with a small issue and it was addressed as well as something extra that I didn't know about. Thanks John for your honesty 👍

Good customer service

They squeezed me in today and got everything done right

Excellent work as usual. Work completed very quickly. A washed, clean car. Loaner was spotless. A 100% premier experience!!

Friendly, on time and professional. The free car wash didn't hurt!

Great communication throughout and very accommodating. The responsiveness made all the difference. Thank you Jackie !!!

Always courteous and I formative service.

Great no hassle purchasing experience from my custom order to final pickup! Aisha was wonderful to work with and continuously kept me updated on the progress of my order.

Steven Ferchak was great! Very helpful and professional.

Fabulous. Ken always takes care of me in a professional and timely manner

John was professional and expediently processed all paperwork.

Excellent service.

What a wonderful experience working with Moe! Moe was kind, patient, professional and knowledgeable, it was an absolute pleasure getting to work with him. He really took his time with me, which made me feel comfortable throughout the process. Look no further if you’re in the market for a BMW, go to Competition BMW and ask for Moe!

Dealing with Nina and Competition is always a great experience.

Pleasant, attentive, patient, engaged but not pushy. A remarkable contrast compared to some dealerships down the street. Big thank you from a new BMW owners to Team Competition BMW @ Smithtown !

Everybody I deal with down there is wonderful. I never have a problem. They take great care of me and I’m very happy that I found you guys. I’ll be with you for life. Have a nice day.

Purchased a 2020 M340i from competition BMW. My sales woman Aisha was very nice, well informed and answered any questions I asked. Aisha made the purchasing process quick and easy. Felt very welcome at dealer!

BMW was able to get me a loaner car after a wait of only two days. I appreciated that. The car repair ended up being a loose cable, so I was not charged for the work. A good visit on the overall.

The best car shopping experience we have ever had! Our client advisor "John Oliveira" made all the difference. He was super helpful, very knowledgeable and an absolute pleasure to work with. Thank You Competition BMW!

I was VERY pleased with the customer service at this location. From the moment I walked in I felt like I was in trusting and good hands. Theresa Pierro was very knowledgeable, patient and extremely helpful. I would totally recommend her to friends and family. The entire establishment was welcoming. Adam Hernandez also very helpful and personable. My overall experience was totally satisfying. Thank you all. I love my new car !!

Top notch customer service, on by one and super reliable, happy hot have finally found them.

As usual my service adviser Greg Box and all the staff in service were friendly, dependable and took time with the customer as well as the vehicle.

Always a great experience at Smithtown BMW. My service manager Greg helped to expedite my service and was thorough in explaining what needed to be done. This is my 3rd BMW from this dealership and plan to continue business

Dropped off my 2018 X3 the night before for a Brake Fluid Service and Oil Change and Jacqueline Ruggiero my Service Advisor was highly recommended to me by my coworker and now I know why. Jacqueline handled my night drop within a few hours the following morning and kept me updated throughout my service by text and was extremely helpful when I called her with a few questions on maintaining my X3. Thank you again Jacqueline for a great service experience at Competition BMW of Smithtown.

Great sales experience. Great car - great deal - great everything Jonathan and Mohamed ... can't say enough about them both. Thank you competition BMW !!!

Competition of smithtown went above and beyond to locate and fix a problem with my car. I am very pleased with there work and professional experience I received at this establishment

Competition BMW of Smithtown was nothing but amazing. I dealt with Mason Riehm who helped me get into my new BMW, X.3. Mason was nothing but patient and understanding of what I was looking for in my vehicle as well as my price budget. I told him exactly the colors of the exterior, interior, as well as the features I was looking for. Within 48 hours, I returned my previous leased vehicle with no hassle and was in my new vehicle, all set to go. Mason is a sharp young guy who knows how to listen to a customers needs. I ...

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Great customer service! Would definitely use this dealership again! Our sales rep Mueed Khan was extremely knowledgeable and professional exploring all our options to find the best fit for us. He made the car buying process as stress free as possible and was very patient. No pressure. Also financial advisor Akita White was great to work with answering all our warranty questions. Great job!

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