Timely and excellent service. And receptionist was so pleasant upon my appointment arrival that it set the tone for the rest of my day. Thank you Competition
Excellent service experience. I have been working with Greg Box as my service advisor over many years and for many cars. My car is always ready when promised and the work is always professionally done.
My Service Advisor, Ken Darmanin, was very professional and friendly. He listened to my issues and concerns when I brought my car in and kept me up to date with the progress. He seemed to have gone above and beyond as compared to other Service Advisors I've had to deal with at other dealerships.
Jackie Ruggiero at Competition BMW of Smithtown is simply amazing. She is the reason I choose this location for servicing my vehicle. You can’t find anyone more competent, professional, friendly, efficient, and caring than her. BMW is so lucky to have her and so are all the clients!
11/3/19 update: impressive new manager Mr. Elton Alvarez, who greets and helps customer at the floor (I mistaken him as a valet driver at first :-). Ken was not in and Tim helped me. Tim certainly knows the trade and very nice to work with as well. Front desk seems to gave gotten some new ladies/faces, and they are all efficient, kind and attentive. Happy with this service center! 2018: Second time interacting with Ken (who replaced Joe, a nice fellow who unfortunately left Competition BMW in 2017), and so far so good. Ken seems to be very professional and easy to ...