Customer Testimonials

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Google Dec 7, 2023

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Google Dec 6, 2023

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Google Dec 6, 2023

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Google Dec 5, 2023

Jon is a great advisor. He is thorough in providing info and care for my vehicle.

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Google Dec 5, 2023

Got in and out smoothly as always and my car was ready way ahead of the promised time.

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Google Dec 3, 2023

Wonderful customer service. Dawn and Doug were a pleasure to work with. 10/10 experience! Made shopping for a car as easy and simple as it gets!

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Google Dec 2, 2023

BMW of Smithtown saved the day I woke up to 2 flat tires on the morning of taking my Grandchildren to see Disney on Ice I panicked I was ready to cancel. I called BMW and spoke to Teresa l explained the situation and Without hesitation She was able to get me a loaner and Everything worked out. Everybody at BMW Are very Friendly and Helpful From The guys that take the keys from your car when you pull up. To the girls at the front desk. And to my advisor Jackie. Once again, thank you, b m w smithtown for ...

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Google Dec 2, 2023

Competition BMW and especially Nina were absolutely incredible. Navigating what became some complicated logistics they went the extra mile, in fact, much more than an extra mile meeting me at a different establishment to return a rental vehicle and complete the paperwork. I strongly recommend Nina and competition BMW!

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Google Nov 30, 2023

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Google Nov 30, 2023

Great communication and hospitality

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Google Nov 30, 2023

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Google Nov 29, 2023

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Google Nov 28, 2023

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Google Nov 26, 2023

Quick easy and fair !

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Google Nov 26, 2023

If you want an amazing car buying experience with the most pleasant and attentive sales and finance people then Competition BMW of Smithtown is your place John was outstanding I kept him there late,,, well past closing and he never missed a beat. He kept me informed of my vehicles location through the transportation process (from dock to dealership). The entire transaction from the first handshake was top tier service with a smile. I will be back for my next BMW and John will be the salesman. I look forward to buying from you again. Outstanding job John O !!!! Helga ...

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Google Nov 25, 2023

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Google Nov 25, 2023

I went into Competition BMW looking for a car for my daughter as a present. This vehicle had to meet specific requirements as she is a new driver. I met with Maggie Chu who went above and beyond working with me and exceeded all my expectations. Maggie thought of things I hadn’t thought of and told me no to vehicles because they didn’t have certain safety features. Maggie helped me find the perfect car, set up a surprise for my daughter, and even came in to make sure that everything was perfect for the delivery while on her ...

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Google Nov 25, 2023

Arthur was great thru the whole sales experience, and Adam did a great job on the financing.

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Google Nov 24, 2023

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Google Nov 24, 2023

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Google Nov 24, 2023

Excellent service by Jonathan Pizzo!

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Google Nov 23, 2023

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Google Nov 22, 2023

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Google Nov 22, 2023

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Google Nov 22, 2023

Quick and efficient service. Video of details a modern touch.

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Google Nov 21, 2023

Prompt, professional and courteous service!

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Google Nov 21, 2023

Tyler was the ultimate professional in every aspect of the deal. He didn’t give any false hope as to when the car would be delivered. He spent alot of time inside the car thoroughly explaining all of the features. He said that he would be happy to help at any point moving forward. Doug was also very professional when going over the finance details.

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Google Nov 19, 2023

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Google Nov 19, 2023

Mo Sultan and his associate Maggie were very helpful and accommodating. They made the entire experience very smooth and are highly recommended! Will definitely buy again!

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Google Nov 18, 2023

Really warm profational staff

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Google Nov 18, 2023

Dawn was amazing throughout the whole car purchasing process. I had custom ordered the vehicle and she had updated me along the process excellently and the communication was great. Everyone at the dealership was lovely and a pressure to work with. Will definitely be ordering more cars from Dawn soon.

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Google Nov 18, 2023

Perfect experience, made me feel like I was wanted and greeted me , took my car and made sure I was safe , they found a bolt missing in the driver side wheel and told me he added it back in and gave me a peace of mind , appreciate it so much

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Google Nov 17, 2023

Excellent experience.

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Google Nov 16, 2023

My service advisor was wonderful and extremely pleasant. I appreciate the attention Ken gave to my needs . The reception desk was also super friendly and kind.

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Google Nov 16, 2023

Perfect experience. Anna J was super sweet and went the extra mile. She did amazing getting my car ordered and somehow a quick delivery too. She accommodated my schedule by coming in on her day off, to make it easier for me. I was also late for my appointment, unfortunately keeping her waiting. She was totally understanding and wasn’t mad at all. I dealt with Adam in finance who was extremely friendly and knowledgeable. Anna and Adam worked quickly and made it an easy quick process. Anna also made sure my safety features were activated, and I was familiar ...

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Google Nov 15, 2023

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Google Nov 14, 2023

I had my BMWs serviced at Competiton BMW for over 10 years. My service advisor Jackie is very knowledgeable and doesn’t try to sell me services that I don’t really need. She really help in looking at the best price path, i.e. which coupons or special will give me the best price.

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Google Nov 14, 2023

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Google Nov 14, 2023

I was thrilled with Dawn Cohen ! She was knowledgeable and so professional. Not pushy at all and just made me feel extremely comfortable! This was my first time purchase a BMW and I would recommend her to anyone !

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Google Nov 14, 2023

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Google Nov 14, 2023

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Google Nov 12, 2023

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Google Nov 12, 2023

A seamless and wonderful experience. Ariel, my salesman was the consummate professional. Articulate, bright patient are few of the ways I would describe. Thank you Competition. You have a client for life!

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Google Nov 11, 2023

Excellent experience, for a change. Only had to wait a few minutes for my appointment, the work was done promptly, with courtesy, and the person who cleaned and washed my car deserves special mention, because I found it looking newer than new. Bravo!

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Google Nov 11, 2023

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Google Nov 11, 2023

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Google Nov 11, 2023

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Google Nov 10, 2023

Great service and wonderful staff. Very satisfied.

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Google Nov 10, 2023

All the people, managers and technicians are all professional, provide very useful information and advices. I am very glad to get my car serviced here. Thank you !

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Google Nov 10, 2023

Excellent service as usual.

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Google Nov 10, 2023

Excellent service and detailed information.

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Google Nov 9, 2023

Excellent experience.

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Google Nov 9, 2023

Perfect transaction. Dawn and Helga were extremely helpful and professional . 👏

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Google Nov 9, 2023

John was great. I appreciate his effort on my behalf.

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Google Nov 8, 2023

Had an absolute great experience dealing with Competition BMW of Smithtown. Needed to get my car serviced, and one other thing that required me to get a loaner car. Everything was so quick and easy. I got .y car back in a timely manner. And dealing with John was an absolute pleasure, he was professional, and kept me up to date with what was going on with my car. 10/10 recommend using these guys!

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Google Nov 8, 2023

Top notch service! My Service Advisor, Greg Box is the best!

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Google Nov 7, 2023

I had an amazing Monday starting from the front desk to sales expert person Joseph to everyone after that !!! Keep up the outstanding customer service. You have one happy customer.

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Google Nov 6, 2023

This is by far the best car dealership that we have been too. Mo & Theresa were amazing to work with. Highly recommend that you go here for your next car.

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Google Nov 5, 2023

Jonathan Pizzo helped us today and He was very kind and explained everything to us clearly and precisely.

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Google Nov 4, 2023

Great customer service.

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Google Nov 3, 2023

Jackie and team did a great job accomdating my unexpected vist this morning prompted by my flat tire (ok, almost flat as I have RFTs). Not only did they squeeze me in, they offered and were able to do my planned maintenance saving me an additional trip later this month. Very appreciative of their flexibility and great customer service!

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Google Nov 3, 2023

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Google Nov 3, 2023

Very professional, pleasant and speedy service.

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Google Nov 2, 2023

Honestly hands down, the best. Smoothest process from start to finish. Can’t wait to stay with the BMW family.

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Google Nov 2, 2023

Great service dept

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Google Nov 2, 2023

I had a great experience. Everything was completed in a timely manner.

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Google Nov 2, 2023

Juan Ohare was an excellent sales person who took his time with us and was very knowledgeable! I would highly recommend him to anyone looking for a BMW!

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Google Nov 1, 2023

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Google Oct 31, 2023

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Google Oct 31, 2023

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Google Oct 31, 2023

John is my most favorite client service rep.!! Super nice, knowledgeable, upfront and a guy you just want to hang with!!

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Google Oct 31, 2023

The best experience I have ever had. Moe and Helga are so responsive and helpful.

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Google Oct 31, 2023

I just bought a new BMW i4 EV. Did the whole thing on the phone. Picked out the options and ordered the car. It came in exactly when predicted. The salesman Mueed Khan was very helpful and stayed in touch through the whole process. The delivery went smoothly and Mueed took the time to really go over the car. I was overall very pleased. I would recommend Competition BMW and would return for another car.

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Google Oct 31, 2023

Good service. They made everything simple and easy.

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Google Oct 31, 2023

I have been purchasing and servicing cars from BMW of Smithtown for 18 years and the service area continues to improve each time I return. Starting from the drive-up area to the reception right through the service advisor everything was handled seamlessly, including sparkling loaner cars. They have been my best service experience of all brands I have driven!

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Google Oct 29, 2023

Purchased my vehicle from this dealership and service the vehicle there as well. They really are a great group of people and have become like family to us. They are organized, responsive, knowledgeable and very compassionate. If you are looking for a BMW that includes a family as a bonus then this is your place. Thank you to John.O, Jackie.R & Helga.C. for your excellent service!

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Google Oct 29, 2023

A smooth and easy buying experience. Johnathan did a very good job communicating all the steps from ordering to delivery. Highly recommend Competition BMW!

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Google Oct 28, 2023

Great day, and wonderful service.

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Google Oct 27, 2023

Always a great experience with this service department. Jonathan Pizzo is my advisor and has been for a while now. He is always pleasant and takes time to explain everything to me and gives me many options on what is needed. I never feel pressured or like I am being upsold when there are requirements for my vehicles. Highly recommend.

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Google Oct 26, 2023

Beautiful vehicles, class A establishment and top shelf sales associates particularly Nina. I look forward to many years in the BMW family. Not sure what took me so long.

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Google Oct 26, 2023

Thank you John for all your help

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Google Oct 25, 2023

John is always so helpful!

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Google Oct 25, 2023

Service advisor Greg box is outstanding and a credit to your business

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Google Oct 24, 2023

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Google Oct 24, 2023

Aisha is the person you need to see hands down and Adam is a champ

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Google Oct 22, 2023

Jonathan and Arthur were very helpful and explained the services and options clearly. Excellent customer service. Thank you

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Google Oct 21, 2023

Always friendly! They all go above and beyond with customer service.

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Google Oct 21, 2023

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Google Oct 21, 2023

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Google Oct 20, 2023

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Google Oct 20, 2023

My husband and I had a great experience here and Aisha helped us narrow our search and then get a great deal on the car we loved! As soon as we first step foot in this dealership we felt well taken care of. We would love to buy from them again.

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Google Oct 20, 2023

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Google Oct 20, 2023

Everything always ahead of schedule. Very thorough and never feel under serviced.

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Google Oct 19, 2023

My service advisor Jackie Ruggerio was informed, capable and friendly; she is an outstanding employee who makes an excellent impression for Competition BMW.

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Google Oct 19, 2023

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Google Oct 19, 2023

No issues!

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Google Oct 19, 2023

unbelievable customer service I could not ask for anything more thank you guys so much !!!

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Google Oct 19, 2023

Great service!

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Google Oct 18, 2023

Fantastic service and exceptional white glove handling.

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Google Oct 17, 2023

Awesome service. From the initial call scheduling an appointment to the service manager to the actual service that was performed. While waiting I was emailed a video from the mechanic. He pointed out items under the car he inspected. This is why I go back.


 

Visit Competition BMW of Smithtown on 599 Middle Country Road in St. James today to speak with a Client Advisor about leasing or purchasing the perfect BMW for you.  Competition BMW of Smithtown is located near the Smith Haven Mall in Lake Grove, NY and about 15 minutes away from Stony Brook University and 20 minutes from MacArthur AirportCall us today at 888-734-3331 to schedule your appointment.  Visit our website to learn more about our inventory of new and pre-owned vehicles such as the 2021 BMW X1, 2021 BMW X3, 2021 BMW X5, 2021 BMW X7, 2021 BMW 2 Series, 2021 BMW 4 Series, 2021 BMW 7 Series, 2021 BMW Z4, BMW M, 2021 BMW i3 Electric Vehicle, and so many more. Additionally, check out our Lease Specials, Service Specials, and Parts Specials.