Posted by: Louis M
July 20, 2014
A painless, friendly, civilized experience.
I had an appointment and did not have to wait long (less than 5 minutes.)
My advisor, Ms. Jacqueline Ruggiero was very pleasant and helpful. She called me that afternoon to explain the details of what service should be performed on my car and called once again the next day to inform me that my car was ready for pickup.
The loaner car was new and clean with a new (to me) keyless and auto-stop feature - explained to me in simple easy instructions by the woman at reception who gave the loaner paperwork to me.
When my car was returned to me it had been washed. There was a very small amount of "splash" from a puddle on one of the wheel wells and the attendant wiped it clean and then checked the entire car just be be sure it was perfect.